Data Deletion Instructions

Last updated: May 3, 2026

xKontra respects your right to control your personal data. This page explains how to delete data we hold about you, including data obtained through Meta (Facebook & Instagram) integrations.

Option 1 — Delete your account in-app

1. Sign in to xKontra.
2. Go to Account Settings.
3. Choose Delete Account and confirm.

This permanently removes your profile, generated creatives, library items, brand kits, prompts, support tickets, and any connected Meta access tokens, subject to legal retention rules.

Option 2 — Disconnect Meta only

1. Sign in to xKontra.
2. Open Account Settings → Connected Accounts.
3. Click Disconnect next to your Meta account.

This revokes our access and deletes Meta-derived connection data tied to that account.

Option 3 — Remove xKontra from Facebook

1. Open Facebook Settings & Privacy → Settings.
2. Go to Apps and Websites.
3. Find xKontra and click Remove.

Facebook may send us a deletion request, which we process automatically within 30 days.

Option 4 — Email request

Email support@xkontra.ai from the address tied to your xKontra account with the subject Data Deletion Request. Include any helpful identifiers such as your Facebook User ID.

Confirmation and follow-up

If you need status confirmation, contact support@xkontra.ai and we will verify the request.

More information

See our Privacy Policy and Terms of Service for full details.